We aim to create our desserts as soon as possible to maintain freshness which is why we have our deadlines— please be patient with us as we process your order and prepare for pickup!

We have pickup windows for two days each week:

• Fridays, 4:00pm–6:30pm

• Saturdays, 10:00am–2:00pm

Have a scheduling conflict and need the other pickup day? Please reach out to us so we can make a separate note on our calendar.

We know life can be unpredictable! If you need to change your plans, please let us know at least 48 hours before your pickup window for a full refund.

Because we’ve already begun sourcing fresh ingredients and preparing your order, cancellations made within 24 hours will be refunded at 50%. Unfortunately, we cannot offer refunds for cancellations made with less than 12 hours' notice.

Since we bake out of our home, we keep our address private and only share it with confirmed customers. You'll receive the pickup address and instructions in your order confirmation email, plus a reminder the day before your pickup.

If you're unable to make it during your scheduled pickup window, please reach out to us as soon as possible so we can try to arrange another time. Orders not picked up on the scheduled pickup day may be considered forfeited, as our ingredients and time can't be refunded once your order is baked. We'll always do our best to work with you if something comes up!

Payment is due at the time of ordering via debit, credit, Paypal, or you can request an invoice. Once your payment is received, your order is confirmed and your spot in our baking schedule is secured. We're unable to hold orders without payment.

For best freshness, store your macarons in an airtight container in the fridge — they'll stay fresh for up to a week. Let them sit at room temperature for about 15–20 minutes before enjoying for the perfect texture.

Want to save some for later? Macarons freeze beautifully for up to 2 months! Just thaw in the fridge for a couple of hours before serving.

Tip: Keep them away from humidity and always store in an airtight container to prevent drying out.

We love custom requests! Larger custom orders (like wedding favors or bulk party orders) will need extra lead time — please fill out the custom order form found at the bottom of our ‘French Macaron’ page to describe your needs in detail. We will get back to you as soon as we can!

We take 50% deposits to lock in your custom pre-order. We will reach out to confirm pickup and receive the rest of the payment the day prior to the order due date. Initial deposits are non-refundable as we have to purchase and prepare for your custom designs.